Originally Posted by Chrisch
One of the issues is being evicted because you complain about the need for repairs. This practice may not be universal but it does happen. After a while it enters the thinking of people that rent and we learn to keep our mouth shut about problems. The agents should inspect the property periodically and they should identify and remedy such issues. As a tenant I am not worried that the agent has identified it, but I am worried that if I complain I might be out.
These sub-structural problems therefore go unresolved and the cheap and easy solution becomes a nightmare as in your example.
There is a naive trust in so-called professionals that is common in the average Brit. My dad was like it, a man in a suit was "respectable". Those days have long long gone.